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Social Engineering Simulation

Test how your people, processes and physical controls respond to realistic social engineering attacks before a real attacker puts them to the test.

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Unmasking Human Vulnerabilities

Your security controls may be strong, but would your people recognise a convincing attack? Prism Infosec’s Social Engineering Simulations safely test how employees respond to realistic phishing, impersonation and physical access scenarios, helping you identify weaknesses before they can be exploited.

Our approach

Define the Threat Scenario
Run the Controlled Simulation
Measure Employee & Control Responses
Report Findings & Prioritise Improvements

2,100+

Security Assessments & Simulations Delivered in the Past 5 Years

40+

Social Engineering Projects Delivered in the Past 12 Months

Experience Across

15+

Industry Sectors Each Year

What We Test

Social engineering attacks target people as much as technology. Prism Infosec can simulate realistic attack scenarios to assess how effectively your employees recognise, respond to and report potential threats.

Testing can include:

Phishing and spear phishing: targeted emails designed to assess how employees respond to convincing malicious communications.
Instant messaging attacks: testing whether employees recognise suspicious or deceptive messages.
Telephone-based social engineering: simulated calls from attackers impersonating trusted individuals such as IT personnel or senior colleagues.
Face-to-face social engineering: controlled attempts to gain information or access within your premises.
Targeted employee or team assessments: focusing the exercise on particular individuals, departments or business functions where required.

How the Simulation Works

Every simulation is planned around your organisation, risk profile and objectives.

1. Define the scenario

We work with you to agree the scope, targets and types of social engineering techniques that will provide the most useful insight.

2. Gather intelligence

Our specialists can use open-source intelligence to understand what information could realistically be available to an attacker and identify suitable targets.

3. Run the simulation

We create controlled, bespoke attack scenarios designed to replicate the techniques a real threat actor could use against your organisation.

4. Measure the response

Each attempt is designed to measure what happened, how employees responded and whether the scenario could lead to further compromise.

5. Review the findings

We bring the results together into clear findings and practical recommendations to help strengthen your people, processes and wider security posture.

What You’ll Learn

A Social Engineering Simulation gives you evidence of how your organisation may respond when employees are faced with a realistic attack.

You’ll gain a clearer understanding of:

How susceptible employees are to different social engineering techniques.
Whether existing security awareness training is working effectively.
Which teams, behaviours or processes may present additional risk.
How successfully employees identify and report suspicious activity.
Whether a successful social engineering attempt could lead to wider compromise.
Where additional awareness, procedures or technical controls may be required.

This gives your security team evidence to prioritise improvements rather than relying on assumptions about how people might respond during a genuine attack.

What You’ll Receive

Following the simulation, Prism Infosec will provide clear results to help you understand both the effectiveness of your existing controls and where improvements should be prioritised.

Your findings can include:

Statistics on successful and unsuccessful simulation attempts
Analysis of employee responses and security awareness
Details of weaknesses identified during the exercise
Evidence of whether perimeter or internal systems could potentially be compromised
A clear breakdown of the risks identified
Practical, prioritised remediation recommendations

The aim is to give your team actionable insight that can be used to strengthen security awareness, processes and resilience against future social engineering attacks.

Why Prism Infosec

Social engineering testing requires a careful balance between realism, control and useful business insight.

Prism Infosec combines technical cyber security expertise with a structured, consultancy-led approach to help you understand how human vulnerabilities could affect your wider security posture.

Rather than simply demonstrating whether an employee can be deceived, the assessment is designed to show what the outcome could mean for your organisation and what you can do next to reduce the risk.

Not sure how vulnerable your organisation is to a convincing social engineering attack?

We’ll help you design a realistic, controlled simulation around your people, systems and highest-risk scenarios

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Testimonial

We recently engaged Prism Infosec to perform a physical social engineering activity on one of our UK locations, this department has been tested multiple times before, however, Prism Infosec with both their innovation and persistence were able to provide us with actionable guidance as to how we can further improve our physical security posture.

Securing Transport for Wales

Supporting Transport for Wales with responsive, trusted cyber security expertise Transport for Wales (TfW) engaged Prism Infosec to provide services including security consultancy, advisory services, penetration testing and incident response support. Over more than a year, Prism Infosec has worked across a varied portfolio of projects, adapting quickly to complex requirements and short-notice demands. This has included supporting TfW through several smaller security incidents while meeting every agreed SLA.

Frequently Asked Questions

Will our employees know the simulation is happening?

In most cases, no. To ensure realistic results, participants are not informed in advance of the specific timing or nature of the exercise. However, key stakeholders within your organisation will be briefed and involved in planning to ensure the simulation is conducted appropriately and safely.

How do you keep the exercise safe?

Every engagement is carefully planned and governed by agreed rules of engagement. We work closely with you to define clear boundaries, minimise disruption, protect personal data, and ensure business-critical systems and processes are not negatively affected during the exercise.

Can you test phishing, phone and physical scenarios?

Yes. We can simulate a range of social engineering techniques, including phishing emails, vishing (telephone-based attacks), SMS phishing, and physical access attempts. Scenarios can be delivered individually or combined to reflect realistic threat actor behaviour.

What happens if an employee is successfully compromised?

The objective is to assess security awareness and organisational resilience, not to single out individuals. If someone falls for the simulation, we document the outcome, identify lessons learned, and provide practical recommendations to strengthen awareness, training, and processes.

What reporting will we receive?

You will receive a detailed report outlining the scenarios used, key findings, success rates, observed vulnerabilities, and areas for improvement. We also provide clear, actionable recommendations to help strengthen your organisation’s resistance to social engineering attacks.

Can the simulation be tailored to our organisation?

Absolutely. Every organisation faces different risks. We tailor scenarios to reflect your industry, business processes, culture, technology, and threat landscape, creating realistic and meaningful tests that align with your objectives.

Would Your People Recognise a Real Social Engineering Attack?

You may have awareness training and security controls in place, but until they are tested, it can be difficult to know how your organisation would respond.

We can safely simulate realistic social engineering scenarios to help you identify weaknesses, understand where your people and processes are most vulnerable, and prioritise practical improvements before a real attacker gets the opportunity.